Binance vs Kraken: Honest Comparison for 2025 (UK)

Authored by:
Adam Woodhead
Adam Woodhead

Adam Woodhead

Co-Founder

Adam is a Co-Founder and content creator for The Investors Centre. His key areas of interest and expertise are cryptocurrency and blockchain technology.

Twitter Profile
Author Bio
Reviewed by:
Thomas Drury
Thomas Drury

Thomas Drury

Co-Founder

Seasoned finance professional with 10+ years' experience. Chartered status holder. Proficient in CFDs, ISAs, and crypto investing. Passionate about helping others achieve financial goals.

Twitter Profile
Author Bio

Fact Checked

How we test

At The Investors Centre, we pride ourselves on our rigorous fact-checking process. To delve deeper into our meticulous testing procedures and discover how we ensure accuracy and reliability, visit our dedicated page on how we test.

Risk Warning

The information provided in this article is for educational and informational purposes only and does not constitute financial or investment advice. 

Some of the links on this website are affiliate links, meaning we may earn a commission if you click through and make a purchase or investment, at no extra cost to you. This helps support our website and allows us to continue providing quality content.

Updated 12/02/2025

Quick Answer: Which Broker is Right for You?

Binance is best for low fees, vast crypto options, and advanced trading features. Kraken wins in regulation, security, and customer support. I personally use both, depending on the need: Binance for active trading, Kraken for security and peace of mind.

New UK Users should choose Kraken.

Binance Geographical Restrictions UK Update (October 2023)

According to a Binance Square post dated October 16, 2023, Binance stopped accepting new UK users as of October 16, 2023, at 5 PM UK time.

🔴 Binance is no longer accepting new UK users.

As of October 16, 2023, at 5 PM UK time, Binance stopped accepting new customers in the UK due to FCA compliance issues.

⚠️ If you don’t already have a Binance account, you can no longer sign up in the UK.

Existing UK users can still trade, but:

  • GBP deposits are no longer supported (withdrawals may still work).
  • UK banking restrictions make it harder to use Binance.
  • UK traders may need workarounds like crypto transfers from other exchanges.

💡 If you’re a new UK user, Coinbase is your best option.

Binance Logo

Binance

kraken logo

Kraken

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

I’ve used both Binance and Kraken for years, navigating their quirks and advantages firsthand. Binance has been my go-to for quick trades and altcoin access, while Kraken feels like a safe harbour for long-term holds. In this guide, I’ll share my personal experiences, comparing their strengths, weaknesses, and what UK users should know before choosing one.

Binance vs Kraken: Overview Comparison

FeatureBinanceKraken
RegulationNot FCA-regulatedFCA-regulated
SecurityStrong, but past security breaches (2019)Strong, no major breaches, Proof of Reserves
User ExperienceAdvanced, feature-rich, may be overwhelming for beginnersSimple, beginner-friendly, intuitive UI
Trading FeesLower fees (0.1% standard, 0.075% with BNB discount)Slightly higher fees (0.16% standard) but transparent
Supported Cryptos350+ cryptocurrencies200+ cryptocurrencies
Fiat SupportGBP deposits/withdrawals available but can be unreliableStrong GBP deposit/withdrawal support via Faster Payments
Mobile AppPowerful but clutteredClean and easy to navigate
Customer SupportLive chat & support tickets, but mixed reviewsWell-rated customer support, more responsive
Best ForActive traders, low-fee trading, altcoin varietyLong-term investors, security-conscious traders, fiat transactions

Key Differences:

  • Fees: Binance offers lower trading fees, especially with BNB discounts.
  • Regulation & Security: Kraken is FCA-registered, while Binance has faced UK compliance challenges.
  • User Experience: Binance is powerful but complex. Kraken is simpler and beginner-friendly.
  • Supported Cryptos: Binance offers 350+ coins, Kraken around 200+.
  • Fiat Support: Kraken provides better GBP deposit/withdrawal options.

Recommended For:

  • Binance: Low fees, extensive crypto selection, and advanced traders.
  • Kraken: Regulated security, beginner-friendly experience, and strong customer support.

Key Metrics: How Binance and Kraken Compare

Account Types

Account TypeBinanceKrakenVerification ProcessBest for
Personal AccountsYesYesQuick, but ID requiredGeneral users
Business AccountsYesYesMore rigorous documentationCompanies & institutional investors
Margin TradingYesYesRequires additional approvalExperienced traders
Futures TradingYesYesRequires knowledge testHigh-risk traders
StakingYesYesAutomaticPassive income seekers

Binance’s account setup felt faster, but Kraken’s verification process was smoother. Binance’s sheer variety of account types can be overwhelming, while Kraken keeps things simpler.

Available Cryptocurrencies and Trading Products

FeatureBinanceKraken
Cryptocurrencies350+200+
Futures TradingYesYes
Margin TradingYesYes
StakingYesYes
Fiat Trading PairsYesYes

Binance wins in sheer number of trading pairs and altcoins. However, Kraken’s selection includes all major cryptos and focuses on quality over quantity.


According to Statista, Binance accounted for over 60% of global crypto trading volume in 2024, while Kraken retained a strong foothold among security-conscious investors in the UK and EU.


Detailed Fee Comparison

A full breakdown of trading fees, withdrawal costs, and discounts to help you choose the best exchange.

Fee TypeBinanceKraken
🔹 Spot Trading Fees0.10% Maker / 0.10% Taker (Standard)0.16% Maker / 0.26% Taker (Standard)
🔹 Futures Trading Fees0.02% Maker / 0.04% Taker0.02% Maker / 0.05% Taker
🔹 Fiat Withdrawal Fees (GBP)£1.00 (Faster Payments)£1.95 (Faster Payments)
🔹 Crypto Withdrawal FeesBTC: 0.0005 BTCBTC: 0.0002 BTC
ETH: 0.0012 ETHETH: 0.0005 ETH
USDT (ERC-20): $10USDT (ERC-20): $5
🔹 Fee Discounts & Incentives25% discount when paying with BNBVolume-based trading fee discounts
VIP tiers with lower feesKraken Pro fee reductions

💡 Key Takeaways:

  • Best for Low Trading Fees: Binance, especially with BNB discounts.
  • Best for Lower Withdrawal Costs: Kraken, with cheaper BTC, ETH, and USDT withdrawals.
  • Best for Transparency: Kraken, with simple fee structures and no hidden costs.

📌 Pro Tip: If you trade frequently, use Binance + BNB for savings. If you prioritize fiat transactions or low withdrawal fees, Kraken is the better option.

Would you like to see a VIP tier comparison for Binance and Kraken? 🚀

Fee Discounts & Incentives

Binance Fee Discounts

  • BNB Discount: Holding and paying fees with BNB (Binance Coin) reduces trading fees by 25%.
  • VIP Levels: Higher trading volume leads to tiered fee reductions.

Kraken Fee Discounts

  • Volume-Based Discounts: Kraken lowers fees for high-volume traders based on a 30-day trading history.
  • Kraken Pro: Users with large orders get reduced maker-taker fees.

📌 Pro Tip:

  • Active traders should use Binance + BNB for lower fees.
  • Occasional traders may find Kraken’s fee transparency + lower withdrawal costs more appealing.

Regulatory Considerations

Kraken is generally more reliable for GBP transactions due to its stronger regulatory standing. Binance has faced intermittent issues with UK banking partners, making Kraken the better choice for fiat transactions.

Customer Support: Binance vs Kraken

When choosing a crypto exchange, customer support can be crucial—especially during market volatility or when resolving account issues. Here’s how Binance and Kraken compare:

Binance Customer Support

  • Availability: 24/7 support via live chat and a ticketing system.
  • Support Channels: No phone support, but offers a chatbot, FAQs, and community forums.
  • Response Time: Varies—live chat responses can be instant but ticket resolutions may take 24-48 hours.
  • VIP Support: High-volume traders get priority service and dedicated account managers.

🔹 Common Issues: Some users report delayed resolutions for fiat withdrawal problems and security verifications.

Kraken Customer Support

  • Availability: 24/7 live chat and email support.
  • Support Channels: Unlike Binance, Kraken offers phone support (available for select regions).
  • Response Time: Live chat is typically fast (under 5 minutes), while email responses take 12-24 hours.
  • Premium Support: Kraken Pro users receive priority service.

🔹 Areas for Improvement: Kraken’s phone support is not available worldwide, and some users have reported slow ticket responses during peak times.

Customer Support Verdict

  • Best for Immediate Help? Kraken – Live chat & phone support offer faster responses.
  • Best for VIP & High-Volume Traders? Binance – Priority service for large accounts.
  • Most Reliable for UK Users? Kraken – FCA-compliant with better fiat support.

📌 Pro Tip: If customer support is a top priority, Kraken’s phone support and quicker chat responses give it an edge, though Binance’s VIP services cater well to experienced traders.

Safety & Regulation

Kraken is fully FCA-regulated, providing an added layer of compliance and oversight for UK users, while Binance does not hold FCA approval and has faced regulatory challenges in the UK and other jurisdictions.

Both exchanges support two-factor authentication (2FA), ensuring an extra layer of protection for user accounts. However, Kraken goes a step further by implementing Proof of Reserves, meaning customer funds are verifiably backed 1:1, enhancing transparency and security.

In terms of past security incidents, Binance suffered a major breach in 2019, losing approximately $40 million worth of Bitcoin due to a hacking attack. The exchange fully reimbursed affected users, but the event raised concerns about its security protocols. Kraken, on the other hand, has never been hacked, making it one of the most secure exchanges in the industry.

Kraken is FCA-compliant, meaning it follows strict UK financial regulations. Binance, on the other hand, has faced regulatory challenges in multiple jurisdictions, including the UK.

If security and regulatory compliance are your top concerns, Kraken is the safer choice. Binance has improved its security, but Kraken’s transparent approach provides extra peace of mind.

Platform & User Experience

Mobile App Experience

Binance: The Binance mobile app is packed with features, making it a powerful tool for experienced traders but potentially overwhelming for beginners. The app provides advanced trading charts, futures trading, staking, and DeFi options, all in one place. However, with so many functionalities, the user interface can feel cluttered, and navigating between different sections can be confusing, especially for those new to crypto trading. Additionally, some UK users have reported occasional app crashes and slow load times during periods of high market volatility.

Kraken: In contrast, Kraken’s mobile app offers a clean, minimalist design that prioritises usability. It’s ideal for beginners and long-term investors, with an intuitive layout that makes it easy to buy, sell, and hold cryptocurrencies. The app focuses on simplicity and reliability, with a smooth onboarding process, straightforward order placement, and responsive navigation. While it lacks some of Binance’s advanced tools, Kraken’s mobile app is more stable and user-friendly, making it a great option for those who prefer an uncluttered trading experience.

Desktop Trading Experience

Binance: Binance’s desktop platform is designed for active traders and professionals. It features advanced charting tools, multiple order types, real-time market data, and deep liquidity. The interface is customisable, allowing traders to set up their workspace with different chart views, order books, and technical indicators. While the depth of features is a major plus for seasoned traders, beginners may find it intimidating due to the complex interface and steep learning curve. Additionally, Binance offers multiple versions of its platform, such as Binance Lite and Binance Pro, to cater to different experience levels.

Kraken: Kraken’s desktop platform is more straightforward and prioritises ease of use over complexity. The interface is streamlined, with a simple trading dashboard that includes market prices, order placement options, and basic charting tools. While it lacks some of Binance’s high-frequency trading features, it makes up for it with a more intuitive design, strong security measures, and a seamless trading experience. Kraken also offers Kraken Pro, which provides more advanced charting tools and order types for experienced traders, while still maintaining a user-friendly layout.

User Experience Summary

FeatureBinanceKraken
Mobile App ComplexityHigh (Best for experienced traders)Low (Best for beginners)
Desktop InterfaceAdvancedSimple & clean
CustomisationYesNo
Charting ToolsYesYes

Binance is better for experienced traders who need deep customisation, while Kraken provides a smoother experience for casual investors and long-term holders.

Conclusion: My Final Thoughts on Binance vs Kraken

After using both Binance and Kraken extensively, I see them as complementary platforms rather than direct competitors. Binance is unbeatable for low fees, altcoin variety, and advanced trading features, but it comes with regulatory uncertainties in the UK. Kraken, on the other hand, is the safer and more compliant option, making it a better choice for long-term investors and those who prioritise security.

If you’re looking for an all-in-one solution, I’d recommend using both – Binance for active trading and Kraken for secure holdings and fiat transactions.

Trade Smarter, Not Harder

To maximise benefits, consider the following approach:

  • Use Binance for frequent trades and access to emerging cryptocurrencies.
  • Use Kraken for holding assets securely and reliable fiat on/off-ramps.
  • Always enable security measures like 2FA and hardware wallets for added protection.

 

By leveraging both platforms strategically, you can enjoy the best of both worlds while mitigating risks.

Investing Made Social

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

FAQs

Yes, but some fiat services are restricted due to UK regulations. UK users can still trade crypto, but certain GBP deposit and withdrawal options may be limited.

Yes, Kraken’s FCA compliance, Proof of Reserves, and strong security measures make it an excellent choice for long-term holdings compared to Binance.

Binance generally has lower trading fees, especially when using BNB for discounts. Kraken’s fee structure is more transparent but slightly higher.

Kraken is safer due to FCA regulation and Proof of Reserves, ensuring that customer funds are backed 1:1. Binance has improved security but still faces regulatory concerns.

  • Kraken: Faster withdrawals, usually processed within hours via Faster Payments.
  • Binance: Varies, with occasional delays due to regulatory issues in the UK.

You May Also Like:

Trade with confidence—join Kraken today!

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

EN